Privacy Policy

Effective October 23, 2026 · Last updated October 23, 2026

This policy explains, in plain English, what information Axiom AI Solutions LLC (“Axiom,” “we,” “us”) collects, how we use it, who helps us handle it, and the choices you have. It covers our website at www.axiomaisolutions.tech, our Sales phone and text line, and Uriel 4.0™, our service for business clients.

1. Who we are

2. What we collect

When you use our website

• The “Book a consultation” form. Your name and phone number, and anything else you choose to add: email, business name, best time to reach you, and what you need help with. The form sends your request to our sales team by email. Our website does not save it in a database.
• Basic technical data. Like most websites, our servers see your IP address, browser type and the pages you request. We use this to keep the site running and secure, and to limit spam and abuse of the form.
• No ad tracking. Our public pages do not use advertising cookies or ad-tracking pixels.

When you call our Sales line

• Calls to (352) 634-6476 may be answered by an AI assistant. The audio is processed live so the assistant can talk with you. We do not keep a recording of the call audio.
• We keep written call notes: your phone number, the time and length of the call, and what you tell us, such as your name, business, callback number, best time to reach you and the reason for your call, plus a short summary.

When you text our Sales line

• Your mobile number, your message and the time it was sent, and the replies we send. See our SMS Terms for how texting works.

When you are a Uriel 4.0™ client

• Account details: names and email addresses of you and the users you invite, and sign-in information. When you sign in, we use a cookie to keep you signed in.
• Client Data: what you and your users put into Uriel 4.0™, such as chats, files, prompts, your business profile and information Uriel 4.0™ remembers, connected-account content, drafts and results.
• API keys you give us for your own AI account. These are stored encrypted.
• Orders and invoices: what you bought, amounts and payment status.

Payments

• Payments are handled by our payment processor, Stripe, on Stripe’s own secure checkout page. Your card number never reaches our servers, and we do not store card numbers. We receive your name, email, phone number, what you paid for and whether the payment went through.

3. How we use information

• To answer your questions, call or text you back, and set up a consultation you asked for.
• To provide, support and secure Uriel 4.0™ and our other services.
• To process payments, send invoices and receipts, and keep business and tax records.
• To send service messages, such as replies, account notices and alerts to our own team about calls.
• To prevent spam, fraud and abuse, and to follow the law.
• To improve our services. If we use Uriel 4.0™ Client Data for this, it is only in de-identified or aggregate form.

We do not sell your personal information.

4. Who we share it with

We share information only with service providers that help us run our business, and only what they need to do their job:

• Payment processor, to take payments.
• Phone and text provider, to carry our calls and texts.
• Email delivery provider, to send emails such as consultation requests and notices.
• AI model providers, to run our AI phone assistant and Uriel 4.0™. For Uriel 4.0™ clients, this is the AI provider the client uses (xAI by default, or any AI provider the client prefers) and the client’s connected AI assistant.
• Hosting providers, to run our servers and store data.

These companies follow their own terms and privacy policies. We may also share information if the law requires it, to protect people’s safety or our rights, or as part of a sale or merger of our business.

Mobile numbers and SMS opt-in data are never shared with or sold to third parties for marketing purposes.

5. Security

We use reasonable safeguards to protect information. Our site uses encrypted connections (HTTPS), access to our systems is limited to people who need it, and API keys are stored encrypted. No system is completely secure, so we cannot promise that information will never be accessed without permission.

6. How long we keep it

• Consultation requests, call notes and texts: as long as we need them to follow up with you and keep our sales records, unless you ask us to delete them.
• Uriel 4.0™ Client Data: while the account is active. After an account ends, we keep it for 7 days and then delete it, unless the law requires us to keep it longer. You can ask for an export during those 7 days.
• Payment and invoice records: as long as tax and accounting laws require.

7. Your choices

• Texts: reply STOP to any text from us to stop getting texts. Reply HELP for help.
• See, fix or delete your information: email notifications@axiomaisolutions.tech or call (352) 634-6476. We may need to confirm who you are first. We will respond within a reasonable time. Some records, such as payment records, we may have to keep by law.
• Cookies: you can block or delete cookies in your browser. If you block the sign-in cookie, you will not be able to stay signed in to Uriel 4.0™.

8. Information our clients put into Uriel 4.0™

If a business client puts information about its own customers or others into Uriel 4.0™, that client decides what goes in and is responsible for having the right to share it. We handle it only to provide the service to that client. If you are one of our client’s customers, please contact that business first.

9. Children

Our services are for businesses and adults. They are not meant for children, and we do not knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will delete it.

10. Changes to this policy

We may update this policy from time to time. We will post the new version here and change the “Last updated” date. If a change is important, Uriel 4.0™ clients will be told by email or in the app.

11. Contact us

Questions or requests: email notifications@axiomaisolutions.tech or call Sales at (352) 634-6476. Mail: Axiom AI Solutions LLC, 11665 West Brightwater Court, Homosassa, FL 34448-4303.

See also our SMS Terms and the Uriel 4.0™ Terms and Conditions.